Rave Reviews

Read What People are Saying about Cross Institute courses: 

Carla, You make setting up a workshop seem manageable. Your step by step and hands on approach is outstanding. It was great!  Heather Macy, Owner, Olympia Real Estate, Olympia, Washington

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You made the presentation really easy. I was quite apprehensive beforehand, but felt really comfortable during the presentation. Carolyn Thiesen, Exit Realty, Olympia Washington

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Great job! Enjoyable and challenging. The best thing I got from the workshop is what is needed for a good training workshop. Carolyn Mackay, Real Estate 2000 Corp.

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Wonderful presentation and content and very practical application so we can apply skills.   Melody Cahill, Exit Northwest Realty, Olympia, Wa.

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Great speaker/facilitator; encourages/promotes learning in a “safe” way.  Sarah O’Donoghue

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Best workshop in a long time! John Eissinger, John L. Scott

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Carla is an extremely effective and fun teacher.    Dana L. Crone, Windermere Real Estate Puyallup

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From a Instructor Development Workshop participant:

The course gave me ideas to engage the students and add interest and activity to my course.   Florence Sayre, Farmers National Company

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Personality, professionalism, and knowledgeable. What more could you ask? The most valuable idea I learned and will immediately use is how to organize a workshop.  C. Ray Dotson, John L. Scott

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As a result of this workshop, I can see a great change happening in our training and coaching. You are a great teacher!  Gideon Epistola, Owner, John L. Scott Real Estate University Place

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Energetic, interactive, carrying instructor. I knew she wanted me to become a better instructor. I learned training is much more effective than just knowledge. I know now how to teach a skill.  Lani A. Kish, Noble Real Estate referral

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“On the prompting of one of our team leaders, Holly Perry in Flower Mound, Carla Cross recently traveled to our region to teach her IDW/Train the Trainer course to thirteen of our team leaders and one OP. I sat in for a couple of hours to observe. I have never seen our team leaders so pumped up, so captivated, and so ready to share! How often can such highly driven people stay in one room for two days solid? And yet, not only did they stay…they were moaning when it ended that it ended too soon!
I think many eyes were opened to a completely different way of training. One team leader commented, “Awesome! I learned more in this class than anything I’ve attended in a while.” Every single attendee wants to have the class brought back so they can hone their new skills and so that more people in our region can attend. What a fantastic boost to our region’s team spirit!  I think this comment from a team leader sums it all up… “The knowledge & skills are absolutely a must if we (KW) are going to continue to expand and heighten the level of training we do across the board. We need more fantastic trainers like Carla.” 
Kathleen D. Pfister, Regional Operations Manager North Texas/New Mexico Region Keller Williams Realty

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About Up and Running in 30 Days:

Lots of beneficial insights into the buying motives. Loved the psychology of selling and buying, attaching benefits to features and translating the benefits from the home. The business planning portion of the course was invaluable to a start-up career. Thanks. I enjoyed it!  Liz Sinatro

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From an Instructor Development Attendee:

Excellent course! an eye-opening and interactive experience. Aram Matevosov, Movement Mortgage

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Thank you for the wonderful training in Houston last week. Everyone had a mind-altering experience about how to approach being  “real” trainers—you are wonderful to have so effectively lead such a strong-willed group of people. We look forward to the total implementation of Advantage.  Mark Willis, regional director, Keller Williams Realty

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From an Instructor Development attendee:

Great class! I learned a lot of useful ways to make the classes we teach better and how to better relate and engage our students. Janice, Morris, Keller Williams Realty, Bellevue 

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Carla’s workshop was direct and to the point. She is a great instructor and delivers with spirit and focus.  Bill Crego Coldwell Banker United Brokers

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This class delivered much more than expected!   Darren Malone, Advantage Home Lending

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Great class—learned at lot.  I will be able to use these skills in a wide variety of teaching. Gregory Towne, Choice Real Estate Group

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Anyone will definitely enhance their training ability with this class.  Jim Bauman, Pacific Trust Lending

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I would highly recommend this class to teachers that want to initiate a change in their student’s actions!  Cheryl Garrison, Fidelity National Home Warranty

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Yes, Yes, Yes! This class from Carla was the best I’ve ever taken. Iral Toven, Windermere Paragon

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Wonderful workshop that forced me to re-think how I had been teaching. Joyce Hill, Coldwell Banker Bain

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From an Instructor Development Workshop attendee:

Fantastic! Hands on experience. Helped me teach more effectively.

David Fennell, Realty Resources Law group, P. S.

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Your Instructor Development Course was fantastic, indepth, hands on class. Carole Falleen, Windermere Real Estate

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From an Instructor Development Workshop attendee:

Wonderful process! Very enlightening! I’ll use the various delivery methods immediately.  Dennis W. Sharp, Chicago Title Co., Sales Executive