Train the Trainer (Distance)

15 Clock Hours: 

Distance Learning

Clock-Hours-at-Your-DoorA ‘Train the Trainer’ Course—on Steroids!

Fulfills the Washington Department of Licensing  Requirement to Become a Clock-Hour Approved Instructor

This is not a ‘live’ course. This is a distance learning course. Now, start the course instantly. New course software makes the course easy and fun to complete. All documents, audios and videos are immediately available. (Want to take the ‘live’ course? See Carla’s Instructor Development Workshop for dates).

The Train the Trainer course was phenomenal. I thought it would be just another course that did not have substance. The course taught me new ways and approaches to training.

Paul Rogers, Certified NACHI Inspector (National Association of Certified Home Inspectors)

Register here:

See Frequently Asked Questionsabout the live and distance learning courses, about qualifying as an instructor, applying to DOL, finding a class to teach, schools–and more.

I’m so glad I took this course. I was skeptical at first but so glad I took this step and learned the vital information to being an effective trainer, educator, and facilitator. Thank you!   Arthur Buhrer


This course is approved by Washington DOL as fulfilling the requirement for you to become a clock-hour approved instructor (just as Carla’s  ‘live’ Instructor Development course does–same course material).

If you’re ordering for someone else: Please note that as you register.

Train the Trainer is a must for anyone planning to provide education to adult learners, by far one of the best and productive online courses I have taken. Derek J Doke, CCIM | Managing Broker & Senior Asset Manager

Are you teaching fact-heavy courses? This course is great for those teaching high-density, fact-based, or technical courses (title reps, escrow people, mortgage reps, attorneys, accountants, etc.). Why? Because Carla will teach you unique methods to quit relying on that boring lecture (admit it, it’s boring!) and turn your course and your presentation methods into high-participation, high-attention, even fun learning experiences. (And they’ll learn much more!). Here’s what Elizabeth Fiattarone, J. D., LLM. Taxation, a tax preparer who does much work with real estate professionals says about the course:

I did not expect to learn as much as I did in this course and the content and questions really made me think about teaching in a way that I had not thought about it before.  I am sure that I will be a much more effective teacher in the future and I took away a lot of useful tools to play with going forward.

Note: You have 6 months from your date of purchase to finish the course. After that, renewal rates apply.

I took more out of your class than I ever have in my 17+ years of continuing education classes.
Jim Leonard, broker, Mt. Vernon, WA.

Online: The course is ‘online’. When you order this course, you will get directions on how to download the complete online workbook, course guide, exam, evaluation, monitor sheet, and audios and videos.

I thought I knew how to ‘teach’ a class before. This course really helped me to understand that ‘teaching’ means so much more than lecture. Thank you, Carla!                                      Sandra Johnson, North Homes Realty, Everett, WA.

How to complete this course: You’ll complete the course forms online. This includes the course online workbook, which has questions about the concepts and reviews of what you learn in the course. This online workbook is much more, though, than just a course outline. It is a reference guide to use throughout your teaching career (about 140 pages). You’ll also listen to the audios, and watch the instructional videos. The course work (online workbook, listening to audios and looking at videos) is timed to take approximately 15 hours to complete. You’ll keep the time you spend in your monitor sheet. 

After you’ve completed the course: You’ll save a copy of the work you did in the online workbook, and email all the work (including the exam, evaluation, and monitor sheet) to Complete directions are in the course guide.

Download right away: Be sure to download all the materials within 72 hours. Directions are at the bottom of your order confirmation.

Carla Cross of Cross Institute has a wonderful formula for teaching the Train the Trainer course. The material is in a easy to follow format that builds from basics to big picture, and models how to teach your own courses as you go along. I highly recommend it!  Terry K. Phelan, Living Shelter Architects

This 140-page resource guide is much more than just a training outline. It is truly a trainer’s goldmine resource, recently fully updated and expanded.

The course is outstanding. I put into practice the information you used to train me in an insurance CE class this last week. It went fantastic. I used a combination of lecture/town hall/taskforce/ and many case studies. The class was engaged and active, and the results were measurable. Without your insight and instruction, this would not have been the outcome. Bret Bloodgood 

In this resource and on the coaching audio CDs, you’ll learn the best, and newest tips in presentations. You’ll put the concepts and skills right to work, so you know they’re practical and useful for you, with Carla as your coach. You’ll get:

The 5 best methods to banish ‘stage fright’

How to organize your presentation so it always goes like you want it to

How to keep attendees interested, excited, and motivated to learn by using innovative teaching methods

How to ‘control’ your audience so you’ll never have ‘chatty Cathys’ or ‘Gorilla Georges’ trying to take over your classroom

How to organize your skill-building course in a logical fashion

The 6 best presentation tips so you present like a pro

The good, bad, and ugly about audio/visual aids and how to use them right

You’ll also get 11 ready-to-use forms to create your training and a whole training school:

  • Your Action Plan
  • Worksheet: Creating a Persuasive Presentation
  • Diagrams: How to Prepare the Room for Optimum Learning
  • Reflection Time: The Questions to Ask to Assure they Learned
  • An Effective Model for a Skill-Building Workshop
  • Worksheet: Creating a Training Workshop
  • Presentation Survey Form
  • Presenter Evaluation
  • Sample Attendance Record
  • How to Submit a Course to Departments of Licensing
  • How to Become an Approved Instructor

This course really helped me get over some resistances live developed over the years. Very good course. Your warm up was indeed warm and your delivery of the material kept me in a positive ‘can do’ attitude throughout.                                    Nancy Moore, Thurston Co. Title Company

You’ll get 7 examples of training tools, including

  • Detailed outlines of Training Workshops, as models and examples for you to follow
  • Samples of a skill-building workshop: Both student and facilitator guides (5 pages of detailed facilitator and student guides)– so you can see how successful courses are created
  • Curriculum of a skill-building training program–so you can tell what needs to be in a skill-building program (and what to leave out!)
  • Sample curriculum of a ‘technical’ series training program
  • Example of a skill-building Evaluator–the very best tool to increase someone’s skill in a dramatically short time
  • Reflection Time questions–how to assure your students learn at a deeper level
  • Example of a New Agent Training Calendar

Written by National Realtor Educator of the Year, Washington Realtor Educator of the Year and former master CRB instructor Carla Cross,  this course material has been chosen as ‘best of its’ kind, and recommended by the Council of Real Estate Brokerage Managers.

This course was masterfully composed, and made for a deeply rewarding experience. Jimmy Gilletti, trainer and agent for John L. Scott

Included in your course package:

  • A 140-page manual, which contains all the materials you need to complete the course: Train the Trainer, completely updated, which serves as your study guide, and is a valuable long-term resource for you as you create your course materials, arrange training events, and even promote them (Carla provides you many strategies she learned as Vice-President for Career Development for Windermere Real Estate, as a writer for courses of some of the largest international franchises, and course writer for CRB).
  • 5 audio CDs (now transcribed if you prefer to read the material) with Carla personally teaching you innovative teaching concepts and skills.
  • 5 ‘how to’ videos, explaining how to create a great workshop, and how to put in creative teaching methods to keep audience attention and provide great retention
  • A Train the Trainer course guide, which explains exactly how to take the course, the work to complete

Your investment: $249 plus shipping

This course taught me what I needed to know to be an effective and worthwhile teaching resource for students. Linda Wilczak, branch manager, Century 21 North Homes, Inc.

Education is very big in my area and I needed to get up and Running quickly to make an impact with my business. This class made it easy for me to do the assignments at my convenience and pace without having to commute. I am excited to put the skills I learned into effect!  Kelly Quinn, Fidelity Title Insurance

Thanks! I’ve been teaching for years, and Train the Trainer helped me to break down the different aspects of teaching to find where I could improve. Katrina Hamilton, Director of Operations, Re/Max on the Lake, Seattle, Wa.

I am not an online course learner typically, but Carla’s course was engaging and so informative that I was able to complete the course with ease. So much great information. Wish I was closer so I could go to a live presentation of the course! Brenda Hunter, Jacksonville Real Estate Academy

After 35 years teaching in the high tech world I thought I knew everything about teaching adults. The Train the Trainer course showed me there was still plenty to learn. Bill Robson, author, Elevated Threat

I really enjoyed the organization of the information and the templates for creating workshops on my own.  I learned a great deal about different learning styles and ways to enhance retention.  I think the resources in the back will be invaluable when preparing to write and submit a course for approval. Albie Moshcatel, Manager, John L. Scott, Renton, Wa.

Carla is a dynamic instructor and trainer, and has the years of experience and expertise to back up her class. Her performance background is so valuable too, because she knows the importance of engaging the audience. Great course! Sunny Lake, Bellingham, Wa. 

I thoroughly enjoyed moving through the information and having to think as I did so. The information not only will be a great asset in real estate education, but in my role as a substistsute teacher in K-12!Thanks! Don Musgrave, Windermere Real Estate, Gig Harbor

This is a well written program that I enjoyed taking.  This training just completed will be timely for me in our development of learning objectives, and module “methods of delivery” and will add value to our program development at consortium and its work. John Thomas, Executive Director, Washington Onsite Sewage Association

I want to thank you for the excellent seminar.  I have been a trainer for a large portion of my business career and it is somewhat disconcerting when I find out that I could have been more effective if I had known the principles and guidelines presented in this home based seminar.  The seminar provided information that I will refer to throughout the balance of my career. I enjoyed, not only the information, but also the well thought out process as well.   Sincerely, Steve Dick National City Mortgage

Hello Carla! First, I learned a bunch from your course! I really appreciated your dedication and thoroughness in putting it together. As I said in my testimonial, I have been effectively persuading groups from stage for a long time and I came away from this class with strategies I am really excited to implement as I only want to be better with each and every presentation… you’ve convinced an old dog that some new tricks are in order!      Tom Griffith, CEO, Making Better Happen

I would 100% recommend this course to anyone who wants to teach real estate courses. It is a perfect blend of knowledge and practice for the real thing!    Megan Kubitz, Keller Williams Realty, Vancouver, WA.